Shipping policy
At NJ Arts, we strive to deliver your orders quickly, safely, and affordably. This Shipping Policy outlines the terms and conditions that apply to all purchases made through our website, njarts.in.
1. Order Processing
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All orders are processed within 2–4 business days (excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
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If we are experiencing a high volume of orders or stock issues, shipments may be delayed. We will notify you via email if this occurs.
2. Shipping Rates and Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery times:
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Domestic (within India): 3–7 business days
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International: 7–21 business days (depending on destination and customs)
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Please note: Delivery times are estimates and not guaranteed.
3. Shipping Carriers
We partner with trusted delivery providers such as Blue Dart, Delhivery, India Post, and FedEx to ensure reliable and timely delivery.
4. International Shipping
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We currently ship to select international destinations.
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International customers are responsible for any customs duties, import taxes, or other fees imposed by their country.
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NJ Arts is not responsible for delays caused by customs processes.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS. Tracking information may take up to 24 hours to update.
6. Damages and Issues
Please inspect your order upon receipt. If your item arrives damaged, defective, or incorrect, contact us within 7 days at [insert support email] with photos of the issue. We will evaluate and resolve the problem promptly.
7. Missing or Lost Packages
NJ Arts is not responsible for packages lost or stolen after confirmed delivery. However, we’ll do our best to help you locate your shipment through our carriers.
8. Contact Us
For any questions about shipping or your order status, please contact us at:
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🌐 njarts.in